Pi is a global supplier and has been providing instrument solutions since 1998 through Distributors, under Private Label/OEM agreements and to End Users in the Water, Waste, and related industries. With new offices, a laboratory and manufacturing facilities in Burnley, in the UK, Pi has a growing reputation for innovation and operates globally with customers in over 55 countries, on 6 continents.
Recognizing that no two applications are the same, Pi develops solutions to meet customer requirements and remains committed to product development and improving customer relations by delivering invaluable on-site support, excellent customer service, knowledge and expertise. In 2008 Pi was awarded the ISO 9001 quality accreditation, and for the last 5 years has achieved growth of >25% year on year and has continued to invest heavily in Research & Development (accounting for 30% of overhead).
Pi is known to make the best Water Quality Analyzers on the market – so it comes as no surprise that other companies want to sell them as their own under Private Label agreements. In addition to the original design and manufacture, Pi provides all the training, on-site technical support, and telephone support, which saves Private Label partners and Distributors significant sums of money on Research & Development and Training & Support; which is all achieved with an extremely attractive discount.
To date Pi has 15 major Private Label Agreements, although most of the business still comes through its strong Distributor partnerships, with last year proving to be an excellent year for the company, resulting in considerable sales growth in the Middle East and the Far East.
Pi offers many unique solutions including two-way remote access communication via GPRS to give full peer to peer remote access. This and other innovations are as a result of years of collaborative research and development with The University of Manchester, which undoubtedly led to the company winning probably the single biggest chlorine analyzer order ever, for the supply of over 300 analyzers to Northern Ireland Water.
Thanks to continued product development projects, Pi has won numerous awards over the years. Most recently in 2013, Pi won the Export Achievement Award at the Burnley Business & Innovation Awards.
Continued investment in product development has resulted in numerous new products recently, including the newly launched range of instrument controllers; the CRONOS, CRIUS® and CRATOS and launch of new sensor modules including streaming current, UV254, conductivity and others.
Roger Heise – Chairman of Process Instruments:
“2013 is proving a great year for Pi, with our company move, numerous product launches and also completing our research into remote access for the CRIUS range of instruments. The continual growth is a tangible recognition of the company’s innovation and commitment to deliver world class products. The team at Pi is looking forward to continuing to work closely with its customers for everyone’s success in 2014.”
“If you can think of ways that we may be able to help you then please e-mail me direct at roger.heise@processinstruments.net. To get a closer look at the new CRIUS®, CRONOS and CRATOS controllers please visit our product pages.”
Roger Heise, Chairman
